Frequently Asked Questions
Everything you need to know about your LeoDaniels shopping experience.
What is the standard shipping time for orders?
We offer complimentary standard shipping on all orders. Most items are processed within 1-2 business days and typically arrive within 3-5 business days depending on your location.
Do you offer a warranty on your jewelry and watches?
Yes, all LeoDaniels products come with a one-year manufacturer's warranty that covers any defects in materials or craftsmanship from the date of purchase.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition with all security tags and packaging intact to qualify for a full refund.
Are your diamonds and gemstones ethically sourced?
Quality and integrity are our priorities. We strictly adhere to the Kimberley Process to ensure all our diamonds are conflict-free and ethically sourced from reputable suppliers.
Can I get my ring resized after purchase?
We provide one complimentary resizing for most rings within 60 days of purchase. Please note that certain eternity bands or intricate settings may not be resizable.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer flexible financing options through Affirm for qualified buyers.